Emergency Road Service: (800) AAA-HELP
Home » Auto » Approved Auto Repair
auto/aar-guidelines
Approved Auto Repair

AAA APPROVED AUTO REPAIR

Members must have the confidence of knowing that auto repairs are being performed fairly and competently. Approved Auto Repair (AAR) is the AAA program designed to set members' minds at ease.

FACILITY CRITERIA:
  • When requested by a customer, must offer by appointment separate diagnosis when repairs are recommended.
  • On request and upon presentation of proof of AAA/CAA membership, must perform AAR maintenance inspection at no additional charge when servicing members' vehicles on a pay ticket.
  • Must guarantee effectiveness of repairs, parts, labor, or components for a minimum of 12 months or 12,000 miles. Unless otherwise noted on the repair order.
  • Must accept final decision of AAA club representative in resolving complaints concerning service to AAA members' vehicles.
  • Must take full responsibility for repair of vehicle even when subletting portion of vehicle repair.

SCOPE OF SERVICE - The AAR Facilities perform some/all of the following (call to verify specific needs):
  • Engine Tune-up
  • Minor engine repair
  • Brakes
  • Electrical systems
  • Tires, steering, suspension
  • Heating, air conditioning, cooling system
  • Major engine repair
  • Automatic transmission
  • Manual transmission and rear axle